TM
Thabo M

1 reviews | Active since Dec 2019

20 May 2022, 20:11

Terrible service

Finchoice and CWX always called me while I was retrenched and couldn't pay the loan. Now I have paid up their loan and I have been waiting for 3 weeks now to get my paid up letter, I sent both of them my proof of payment but my balance has never changed and I paid the settlement. FINCHOICE AND CWX are very *****

0
Replies (2)
TM
Thabo M's update20 May 2022, 20:13
Reviewer Update
Thembi has been promising to get me my paid up letter and now she is quite
Finchoice
Finchoice's reply23 May 2022, 23:38
Official
Good day,   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
    
The finchoice team