BH
Busisiwe H

1 reviews | Active since Jul 2017

10 Jul 2017, 12:41

Terrible Service and Endless Annoying Calls

<p>On the 30 of May 2017, I called Finchoice and requested a settlement quote which I received and the very next day I made the payment as per the settlement quote. A week later I was told the account was updated and was settled (***). I've been getting calls for a week now saying the account has an outstanding balance of R190, please update your system and I refuse to explain myself to 10 callers a day over the same issue!!!!</p>

0
Replies (2)
Finchoice
Finchoice's reply10 Jul 2017, 13:36
Official

Good day

Thank you for writing to advise us of your concerns.

We regret any inconvenience caused. Your matter is a priority for us and is currently receiving our full attention. We will contact you soon.

Kind regards
FinChoice Team

BH
Busisiwe H's update10 Jul 2017, 14:37
Reviewer Update

I have FINALLY received a paid up letter. Thank you