LN
Lucille N

1 reviews | Active since Apr 2025

26 Apr 2025, 09:41

Terrible service

I app**** for a loan 4 days ago. Someone tried phoning. I picked up and they just put the phone down. Twice. I then sent a mail via contact us asking someone to please contact me. Document were uploaded and debit order was approved 3 days ago. If you are not going to approve me please tell me. I am going to cancel the debicheck this morning as you will take my money before giving anything.

0
Replies (2)
Finchoice
Finchoice's reply28 Apr 2025, 12:20
Official
Good day Lucille,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply29 Apr 2025, 14:11
Official
Good day Lucille,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team