DD
Dipolelo D
1 reviews | Active since May 2018
08 Jul 2020, 10:22
Terrible service
I paid off my finchoice account in October 2019 and to date it is still reflecting on my ITC report as unpaid. I even got a paid letter for this account but they're not updating my record on their system and this is affecting my itc history. I'm always being placed on hold when I call their call center for an update. Poor service. I'm having a terrible experience with them
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
08 Jul 2020, 17:06Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply08 Jul 2020, 17:06
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
09 Jul 2020, 09:24Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply09 Jul 2020, 09:24
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team