MM
Michelle M

1 reviews | Active since Apr 2017

07 Dec 2023, 10:09

Terrible Finchoice

Getting hold of people from the Finchoice legal department it's so impossible you will be on hold for an hour straight..Terrible experience

0
Replies (6)
Finchoice
Finchoice's reply07 Dec 2023, 11:18
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team
Finchoice
Finchoice's reply07 Dec 2023, 12:23
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
MM
Michelle M's update31 Jan 2024, 12:18
Reviewer Update
Can I please get feedback from the FINCHOICE legal department regarding my account...my accounts were sold to DMC and the Nov payments I made on the accounts are no where to be found...Noone is saying anything
Finchoice
Finchoice's reply05 Feb 2024, 11:13
Official
Good day, 

You're complaint has been escalated to the relevant department of which they should be in contact with you soon. 

The finchoice team
MM
Michelle M's update05 Feb 2024, 11:58
Reviewer Update
Query has been resolved
Finchoice
Finchoice's reply05 Feb 2024, 13:06
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team