AS
Amy S
1 reviews | Active since Aug 2022
16 Aug 2022, 08:58
Terrible customer service experience
My father has a mobi account with you and has new cellphone and cant remember his last password of January 2022. Now he cant lock into his account. Ive called 45 times and it says the number does not exist. 4 emails were sent they will get back in 48hours. Still nothing its day5 and no response from Finchoice
Helpful (0)
Replies (1)0
Replies (1)
Finchoice's replyOfficial
16 Aug 2022, 22:35 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply16 Aug 2022, 22:35
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team