CP
Caryn P
1 reviews | Active since Nov 2024
05 May 2025, 10:37
Terrible customer service!
Set up direct debits so payment can reflect on time. However, 2 payments are showing as late on my credit score. Contacted them because funds were taken and received on time. They promised it will corrected on multiple occasions via email but this never happened. Terrible customer service and business to deal with
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
05 May 2025, 10:47
Good day Caryn,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply05 May 2025, 10:47
Official
Good day Caryn,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
09 May 2025, 14:08
Good day Caryn,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply09 May 2025, 14:08
Official
Good day Caryn,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team