SC
Sinead C

1 reviews | Active since Aug 2014

28 Jun 2016, 10:03

Terrible Attitude

<p>I had called in to sort out my banking details as it had changed, the rude lady on the other side couldnt hear me properly and I cant kept on moving so it would be easier for her to hear me, she proceded to get annoyed and frustrated with me and then she just moves away from the phone and callls for Fabian... she doesnt tell me to hold on or anything she then comes back in a **** mood and tells me abruptly that she will call me back to get my details. My darling you work for a comapny that offers a service if you cant help a customer and dont have high tolerence and gets annoyed easily this is not a job for you. Seriously a big company like this should have they staff in chec****!</p>

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Replies (1)
Finchoice
Finchoice's reply28 Jun 2016, 13:02
Official

Thank you for bringing this to our attention.
We apologise for the inconvenience and the frustration.

We will investigate your query and we will get a consultant to contact you with feedback.

Regards
Management Team