NS
Ntsiki S

1 reviews | Active since Dec 2018

03 May 2021, 10:27

Telephone lines and what's app number not working. Bad service

I have app**** for a loan and sent all my details., to date I have not received the money transferred into my account and that time they have scheduled a debit for the 25th of the money we did not agree on

I have tried to send what's app message and calling the center to no avail.

Can a manager call me ASAP and advise what is going on and in the meantime I will contact my bank to block debits from you, if I do not receive the money

0
Replies (2)
Finchoice
Finchoice's reply03 May 2021, 14:27
Official
  Good day,
   
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
   
 The finchoice team 
Finchoice
Finchoice's reply04 May 2021, 19:33
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team