1 reviews | Active since Dec 2017
TELEPHONE HARASSMENT | *********** STAFF
I am getting sooo frustrated with FINCHOICE. I have been getting inundated with calls of 4-5 a month, from various call center operators asking me if I want Funeral cover.
Month 1 - I politely said I am NOT interested please remove me from the system & make a note I am NOT interested.
Month 2 - the calls persisted. so again now irritated I asked again, to remove me from the system or make a note I am NOT interested, Month 3 - exactly the same thing - still 3-4 calls a month. and NOW shouting "thinking maybe if they can see how **** off I am I would never get any more calls.... I even followed up with an email - and was told we are very sorry we will not contact you again and will make a note.
3-4 months of bliss prevailed "No calls" And today 26th April they start again !!! NOTE: I am NOT going to change my mind in 3 months, 6 months, or even a year.
I DO NOT WANT ANY POLICIES - NAMELY FUNERAL / EDUCATIONAL OR ANYTHING - UNLESS IT'S FREE.
SO FOR THE 5TH TIME - PLEASE REFRAIN FROM CONTINUAL VERBAL & TELEPHONIC HARASSMENT!! I am NOT the only one struggling with this issue. You show be ashamed of how you handle your customers, in all honesty. When is enough, enough?? And the same thing, re: payment - you debited my account early before I had been paid - I had over 14 calls in one day alone, even after I explained I had not been paid - Whoever is in charge or managing your teams is clearly ***********!!!
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Thank you for contacting us. We have removed you from our marketing database and you should not be receiving any of our marketing material going forward.
We apologise for any inconvenience caused.
The finchoice team
Thank you for contacting us. We have removed you from our marketing database and you should not be receiving any of our marketing material going forward.
We apologise for any inconvenience caused.
The finchoice team
