System not updating payment, no withdrawal available

Item: Finchoice
Rating: 1
Author: Zinhle N

I’ve settled my MobiMoney account yet it still shows a negative balance. Also, if the facility is a revolving credit facility, how come there has been no withdrawal possible since settling the account. They also don’t answer their emails or phones.

Helpful (0)

Replies (2)

Finchoice's replyOfficial

24 Dec 2025, 12:48

Hi Zinhle N,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Finchoice's reply24 Dec 2025, 12:48

Official

Finchoice's replyOfficial

27 Dec 2025, 12:58

Hi Zinhle N,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Finchoice's reply27 Dec 2025, 12:58

Official

Hi Zinhle N,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team