MM
Mtinkheni M
1 reviews | Active since Oct 2013
26 Feb 2021, 09:54
Stop Harassing Me
These people insist on calling me everyday to ask me silly questions, from morning to noon? I block their number, they call me on different numbers. I do not have any accounts with them, I have asked their very rude staff members to remove my number but my request keeps getting ignored. What is the purpose of harassing me to no end? Am sure your staff have other better things to do.
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
26 Feb 2021, 17:16Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply26 Feb 2021, 17:16
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
MM
Mtinkheni M's updateReviewer Update
18 Mar 2021, 14:40I have requested for all active accounts that you have in my name be closed, so why are you still sending me statements that show that they are active? And why do you insist on making hard inquiries on my credit record with xds when am not actively looking for a loan or owing you money? This is affecting my credit record.
Kindly close the accounts as requested or I am taking this matter to the court. Your processes are highly *********!
Kindly close the accounts as requested or I am taking this matter to the court. Your processes are highly *********!
MM
Mtinkheni M's update18 Mar 2021, 14:40
Reviewer Update
I have requested for all active accounts that you have in my name be closed, so why are you still sending me statements that show that they are active? And why do you insist on making hard inquiries on my credit record with xds when am not actively looking for a loan or owing you money? This is affecting my credit record.
Kindly close the accounts as requested or I am taking this matter to the court. Your processes are highly *********!
Kindly close the accounts as requested or I am taking this matter to the court. Your processes are highly *********!
Finchoice's replyOfficial
18 Mar 2021, 17:01Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply18 Mar 2021, 17:01
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's replyOfficial
23 Mar 2021, 08:57Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply23 Mar 2021, 08:57
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team