HJ
Howard J

1 reviews | Active since Mar 2009

20 Jun 2023, 11:12

Stone age company

This company is still part of the Flinstones and the stone age, as they STILL cannot do Tyme Bank on their systems. Wonder if they actually can exist if this company and staff are still travelling in h**** drawn carts :)

0
Replies (9)
Finchoice
Finchoice's reply20 Jun 2023, 21:26
Official
 Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
 
Finchoice
Finchoice's reply20 Jun 2023, 21:40
Official
Good day, 

Kindly be advised, as per our previous emails, unfortunately we are unable to use Tyme bank.Regrettably, there is nothing further we can do at the moment. We apologize for the inconvenience. 

The finchoice team 
HJ
Howard J's update21 Jun 2023, 07:28
Reviewer Update
What a joke as that email address never respond.
I assume that this company is ashamed of how they operate that is why the private response and not public.
And NO the matter is not closed.
Finchoice
Finchoice's reply23 Jun 2023, 23:08
Official
Good day, 

Kindly be advised, as per our previous emails, unfortunately we are unable to use Tyme bank.We apologize for the inconvenience. 

The finchoice team 
Finchoice
Finchoice's reply23 Jun 2023, 23:09
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
HJ
Howard J's update25 Jun 2023, 08:22
Reviewer Update
Wow still stating resolved or me to email to an email address that doesn't work as all the emails are sent back to me via the postmaster.

This is a bull**** company people still driving in horse drawn carriages as cannot use the internet or a phone to update their systems.
What a waste
Finchoice
Finchoice's reply26 Jun 2023, 19:16
Official
Good Day

Please be advised that your complaint has been closed, if you have any further concerns please email us at ***.. 

The finchoice team
HJ
Howard J's update27 Jun 2023, 11:15
Reviewer Update
Must be having trouble with the old dial up modem that is why they don't answer the email.
Still a no star rating from me as since 2019 this company refuses to update their systems to accommodate Tyme Bank.
Finchoice
Finchoice's reply27 Jun 2023, 21:17
Official
 Good Day

Please be advised that your complaint has been closed, if you have any further concerns please email us at ***.. 

The finchoice team