Stinky attitude from consutants, zero proffessional service and TCF rule not practiced

Finchoice is one of the worst financial services I ever had to deal with on behalf of my mom who is 59 years old and because this ride Chose girls in the call center who just don't understand the new one of respect let alone proper customer service.

My mom have been calling Finchoice for 2 weeks now to ask for her account to be updated but nothing has been made. Her account looks like she defaulted a payment which she did not. I mean what systems or people do you have employed there who cannot simply press a button and bring an old woman's account to order I have no idea. This is how ***** is commuted where a client end up repaying a loan for the rest of her life because financial services allow their processes to have discrepancies.

I am fed up and need assistance for my mom or else she will stop lying her premiums and let's then have then talking about taking legal actions.

We also have the financial services Ombudsman to hear our cry.