CP
Chris P

1 reviews | Active since Oct 2012

10 Jul 2017, 10:21

Still no response!! Terrible Terrible Service....

<p>So its been 3 days since I put my review up and I got a message that they Will get back to me still no response,</p> <p> </p> <p>They are holding up my ITC Status and my Debt Review progress because of there lack of responsibilities that they cannot perform on, I am so frustrated!!!</p>

0
Replies (5)
Finchoice
Finchoice's reply10 Jul 2017, 11:59
Official

Good day,

We did attempt to contact you but we couldn't get hold of you.

We have in the interim updated your status.

Kind Regards

FinChoice Team

CP
Chris P's update10 Jul 2017, 13:44
Reviewer Update

Thank you but I still need a paid up letter to issue it to Debtsafe, kindly give me a call, I did not get a call or voicemail so it is a bit strange. I need a paid up letter with the the reference number reflecting on it.

Finchoice
Finchoice's reply10 Jul 2017, 13:52
Official

Good day,

We are preparing this document for you.

Kind Regards

FinChoice Team

CP
Chris P's update10 Jul 2017, 15:16
Reviewer Update

Thank you for the letter, but that is the incorrect reference number reflecting the reference as per debtsafe is ********** can you please use this number and resend asap thank you.

Finchoice
Finchoice's reply10 Jul 2017, 15:20
Official

Good day,

We have forwarded the new information to the relevant team. They are working on this for you.

Kind Regards

FinChoice Team.