SS
Sibabalwe S
1 reviews | Active since Mar 2017
30 May 2026, 12:26
Still no refund from finchoice of the unauthorised debit order
After logging a complaint about unauthorized debit order on the 25 April on my account by finchoice, they followed up with email, i sent them bank statement still today they have not refunded me my money.
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Finchoice's replyOfficial
30 May 2026, 12:55Hello Sibabalwe,
We're really sorry to hear about the delay in your refund and the frustration this has caused. Your experience matters to us and we want to make sure this gets resolved. Please allow us some time to investigate this for you. We will reach out via email with updates on resolution.
Warm regards,
The FinChoice Team
Finchoice's reply30 May 2026, 12:55
Official
Hello Sibabalwe,
We're really sorry to hear about the delay in your refund and the frustration this has caused. Your experience matters to us and we want to make sure this gets resolved. Please allow us some time to investigate this for you. We will reach out via email with updates on resolution.
Warm regards,
The FinChoice Team