AE
Adam E
1 reviews | Active since Jun 2012
19 Aug 2026, 11:12
STILL NO ANSWERS AFTER MISUSE OF PERSONAL INFO
Finchoice had admitted for months that they have misused my personal information. I gave them the option to clarify this by answering some pertinent questions They have NOT. They keep posting a generic apology and that they are “investigating” They also mentioned that their “investigation” was complete but still did not provide answers.
I encourage everyone who has been harassed by finchoice to make a case with the info regulator of South Africa.
I would not trust them at all when it comes to finances.
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Replies (3)0
Replies (3)
Finchoice's replyOfficial
19 Aug 2026, 11:35Hello Adam,
We wholeheartedly understand your concerns and we sincerely regret any distress we may have caused you. It is clearly crucial for us to clarify the situation and provide the answers you need. Please allow us some time to investigate this for you. We will reach out via email with updates on the resolution. We strive to ensure all our dealings are as transparent and trust-building as possible.
Warm regards,
The FinChoice Team
Finchoice's reply19 Aug 2026, 11:35
Official
Hello Adam,
We wholeheartedly understand your concerns and we sincerely regret any distress we may have caused you. It is clearly crucial for us to clarify the situation and provide the answers you need. Please allow us some time to investigate this for you. We will reach out via email with updates on the resolution. We strive to ensure all our dealings are as transparent and trust-building as possible.
Warm regards,
The FinChoice Team
AE
Adam E's updateReviewer Update
19 Aug 2026, 11:51Haha is this AI?
It’s literally the same answer you’ve given for months now ?
It’s literally the same answer you’ve given for months now ?
AE
Adam E's update19 Aug 2026, 11:51
Reviewer Update
Haha is this AI?
It’s literally the same answer you’ve given for months now ?
It’s literally the same answer you’ve given for months now ?
Finchoice's replyOfficial
19 Aug 2026, 14:48Hi Adam,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply19 Aug 2026, 14:48
Official
Hi Adam,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
Please allow us to investigate your query and resolve it.
The FinChoice Team