zM
zama M

1 reviews | Active since Mar 2015

06 Apr 2018, 09:16

Still have not updated credit bureau

A few weeks ago I put a complaint regarding my account not being updated on ITC.

"22 February 2018 and till to this day Finchoice has not updated on transunion. Its very disappointing that when dealing with finchoice you always have to end up turning to these platforms so something could be done."

A lady responded to my query, promised to keep me updated, its been 2 weeks of silence. Could someone actually assist me on this query - I dont understand why its taking almost 2 months just to update my details when other companies can take 7 days. Can we start getting better service from FINCHOICE.

0
Replies (1)
Finchoice
Finchoice's reply06 Apr 2018, 13:20
Official

Good day,

Apologies for the poor service you have received. We have escalated this to Management and they will investigate and get back to your shortly.

Kind Regards

FinChoice Team