FV
Frederick Van-Wyk
1 reviews | Active since Oct 2012
30 Oct 2023, 12:41
Still debits me after loan was paid up
Unbelievable! I had a loan with Finchoice which I have paid up. The correct reference was used, and the proof sent to customer care. They have confirmed that they are aware of the payment, but they proceeded and continuing to deduct my bank account for the paid up account!!! What the hel!
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
31 Oct 2023, 09:11Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply31 Oct 2023, 09:11
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
FV
Frederick Van-Wyk's updateReviewer Update
31 Oct 2023, 09:34Thank you Finchoice, thank you Remi for sorting this out and for the fast turn around time. I appreciate it.
FV
Frederick Van-Wyk's update31 Oct 2023, 09:34
Reviewer Update
Thank you Finchoice, thank you Remi for sorting this out and for the fast turn around time. I appreciate it.
Finchoice's replyOfficial
31 Oct 2023, 09:36Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply31 Oct 2023, 09:36
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team