AM
Anneline M
1 reviews | Active since Nov 2012
18 Dec 2020, 11:36
Stick to HomeChoice Products - not loans
An agent named Rashad not patient with clients when inquiring about our accounts, and he was very rude - telling me he is not going to argue, while i was trying to understand what happened. I took MobiMoney loan to pay over 3 months. 1 installment was in arrears. Then funds were deducted in November, and twice in December which adds to 3 installments as agreed. Now there is a balance of almost 3000 to pay again (4th installment). I advice people not to use the Finchoice MobiMoney. ****************.
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Replies (2)
Finchoice's replyOfficial
28 Dec 2020, 12:10Good day,
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we apologise for any
way in which we may have inconvenienced you. Allow us to investigate your query
and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we apologise for any
way in which we may have inconvenienced you. Allow us to investigate your query
and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply28 Dec 2020, 12:10
Official
Good day,
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we apologise for any
way in which we may have inconvenienced you. Allow us to investigate your query
and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we apologise for any
way in which we may have inconvenienced you. Allow us to investigate your query
and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
13 Jan 2021, 20:04Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply13 Jan 2021, 20:04
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team