SB
Siyabonga B
1 reviews | Active since Jun 2021
28 Feb 2025, 14:36
*****sters
My girlfriend was supposed to pay her last instalment this month, and Finchoice deducted more than the instalment amount she was supposed to pay, and she sent an email requesting that she’s refunded the extra amount, and nothing happened. Today she has just woke up to another message, Finchoice debiting her account again, and she has just called them and spoke to agent, only find that the agent hanging up on her.
Helpful (0)
Replies (2)0
Replies (2)Finchoice's replyOfficial
01 Mar 2025, 06:40
Good day Siyabonga,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply01 Mar 2025, 06:40
Official
Good day Siyabonga,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
03 Mar 2025, 14:50
Good day Siyabonga,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply03 Mar 2025, 14:50
Official
Good day Siyabonga,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
