KS
Kevin S

1 reviews | Active since Apr 2020

28 Apr 2020, 14:14

Steeling from people.

This company used my home loan account details to **********ly open a mobi loan account. They deposited R200 into my account which I didn't apply for then they help themselves to debit orders for 4 months of which I didn't give them permission for. I have never in my life app**** for a ridiculous amount of R200.

4 month of police statements, emails and phones calls. I opted to change their ********** details to settle the account before I get black listed of something I didn't do.

Staff is rude when you call, put the phone down in your ear and send emails that the query has been taken care of just to find out at the end of the month they take more money.

0
Replies (1)
Finchoice
Finchoice's reply28 Apr 2020, 17:31
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 

Best regards,