BM
Bonita M

1 reviews | Active since Jul 2013

27 Oct 2022, 09:12

*****ing your money!!!

I was initially very impressed with Finchoice. The quickest I ever received a loan payment HOWEVER when I SETTLED the loan in FULL they continue to take instalments by debit order!!!!

My account with them reflects the additional payment yet the tell me to send PROOF that they deducted the debit order!!!!! The money is there but they refuse to pay it back

0
Replies (2)
Finchoice
Finchoice's reply27 Oct 2022, 20:39
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply27 Oct 2022, 20:45
Official
Good Day

Please be advised that your Query is currently with our Admin Department and the refund request has been processed.

The finchoice team