NP
Natasha P
1 reviews | Active since Oct 2024
24 Nov 2024, 20:44
Stay away.
I took a payment relief, it was approved. Meaning I'd only pay half my installment on my mobi credit and half on my loan.
However come to find out I'd been double debited on both the mobi credit and loan. But only one payment reflecting on my statement?
I person doesn't take these kinds of loans unless they really struggling. To recieve a knock like that when I took help offered is just a really poor reflection on finchoices business standards.
This on a Friday, so you have to go the whole weekend not being able to do anything and have bounced debit orders that I now need to pay for???
Helpful (0)
Replies (2)0
Replies (2)Finchoice's replyOfficial
25 Nov 2024, 08:40
Good day Natasha,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply25 Nov 2024, 08:40
Official
Good day Natasha,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
29 Nov 2024, 09:42
Good day Natasha,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply29 Nov 2024, 09:42
Official
Good day Natasha,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
