1 reviews | Active since Oct 2016
Statement and Personal protection insurance But no money deposited in my account??????????????
I app**** for a loan yesterday 30/09/2020 and received confirmation of approval. Later in the evening you send an SMS that the money has been sent into my bank account and will reflect in the morning on 01/10/2020. It's 8PM in the evening and there's no money in my account. However I have a statement on my mobi profile that says how much I owe (loan plus interest) and my next installment amount and when the "installment is due etc. How can I receive a statement with next payment date and amount but still not received the money ? I also received confirmation of the personal protection insurance for the loan via email but still no money in my account. What exactly are you insuring if you didn't even give me the loan to begin with? Is this a other one of your ********** activities that everyone is complaining about. Did Finchoice use my details to grant a loan and then send the money to someone else? I'm so frustrated and wish I had come here to read the reviews before I decided to burn myself like this. I want you to sort this out first thing tomorrow morning. Or else I will open a case and report you to the Ombudsman. Don't play with human lives like this. You are toying with people's feelings, people don't just wake up and take loans for the fun of it. However, judging by the reviews here, Finchoice could care less. SEND THE MONEY OR CANCEL THE WHOLE DAMN THING WITHOUT TARNISHING MY NAME WITH THE CREDIT BEUREAS. VERY FRUSTRATED AND DISAPPOINTED!!!!!
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The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
