QS
Quintus S
1 reviews | Active since Oct 2018
20 May 2022, 08:54
Sort my account out!
I have been trying for a month if not more to get my account sorted out. It shows that I’m in arrears even though my account have always been paid by debit order and is up to date. After R100’s of rands spent on phone calls, I’m still sitting with the same problem. Is there anyone at Finchoice that is remotely capable of sorting this out? It is affecting my credit score etc. in a negative way.
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
20 May 2022, 16:53Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply20 May 2022, 16:53
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
06 Jun 2022, 14:25Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply06 Jun 2022, 14:25
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
QS
Quintus S's updateReviewer Update
06 Jun 2022, 16:38My online profile still shows that my account is in arrears even though my one is paid up. It is still not sorted out.
QS
Quintus S's update06 Jun 2022, 16:38
Reviewer Update
My online profile still shows that my account is in arrears even though my one is paid up. It is still not sorted out.
Finchoice's replyOfficial
06 Jun 2022, 20:25Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply06 Jun 2022, 20:25
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team