Some good some bad

<p>First off let me thank Finchoice for providing me with a loan when the banks where refusuing to ***ist when i went through a bad financial strech. the service so far has been great and call center very helpful.</p> <p> </p> <p>However i recently paid up my account and requested that the account be closed. i was told that my account will never be closed in case i decided to come back to borrow more money. i was told that the account would show up as paid up on ITC but will never close. I have tried to get vehice finance and am being told that my details have not been updated with ITC and my account has not been closed. which makes it look like I have a revolving overdraft limit and this is affecting my credit score.</p> <p> </p> <p>I need this account to be closed and my ITC record updated.</p>