So tired of homechoice and their affiliates/partners

Finchoice and Homechoice both suck at getting back to there clients.

I had an existing kwik advance with finchoice, debit order went off successfully a few days ago.. This morning I tried checking how much I can qaulify for and it showed outstanding amount of R3.00, I called in , got assistance, received sms saying its resolved, however when I checked my profile again it showed R72 outstanding... Same thing, called in, received sms that its been sorted, but it still shows this. Then when i log on to the *120*mobile service, it says I have reached my kwik advance limit!!

I need assistance, can someone please look into my account and stop telling me about system errors, because you guys are quick to take money but cannot assist clients that has been loyal and come to you on a regular basis. I also sent through a email, and received no response. I would just like to knw what I qualify for.