SM
Simone M

1 reviews | Active since Jul 2023

09 Jun 2025, 17:04

Skip payment

I have been trying to do a skip payment and all I get is that it has been escalated. It's been a week and nothing has been done. I'm trying to do this before my payment actually gets cancelled but getting nowhere. What a waste of customer service.

0
Replies (2)
Finchoice
Finchoice's reply10 Jun 2025, 08:19
Official
Good day Simone,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Best regards,

Finchoice
Finchoice's reply12 Jun 2025, 13:26
Official
Good day Simone,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Best regards,