1 reviews | Active since Oct 2016

20 Dec 2017, 15:52

Shocking serivce from consultants

Item: Finchoice
Rating: 1

Consultants have bad attitude I called to query about a credit life insurance which was add on my loan which am not sure why cause I sent policy documents of my insurance nd i was advise tht the finchoice one would be cancelled,the consultant just the dropped the phone,i called again nd went thru the same consultant nd asked her why she dropped the phone nd she hanged up on me again

Helpful (0)

Replies (8)

Finchoice's replyOfficial

21 Dec 2017, 10:26

Good day,

Apologies for the service you've received. We've escalated this to management and they will be in contact with you.

Kind Regards

FinChoice Team

Best regards,

Finchoice's reply21 Dec 2017, 10:26

Official

Good day,

Apologies for the service you've received. We've escalated this to management and they will be in contact with you.

Kind Regards

FinChoice Team

Best regards,

Finchoice's replyOfficial

21 Dec 2017, 10:27

Good day,

Apologies for the service you've received. We've escalated this to management and they will be in contact with you.

Kind Regards

FinChoice Team

Best regards,

Finchoice's reply21 Dec 2017, 10:27

Official

Good day,

Apologies for the service you've received. We've escalated this to management and they will be in contact with you.

Kind Regards

FinChoice Team

Best regards,

Finchoice's replyOfficial

21 Dec 2017, 10:27

Good day,

Apologies for the service you've received. We've escalated this to management and they will be in contact with you.

Kind Regards

FinChoice Team

Best regards,

Finchoice's reply21 Dec 2017, 10:27

Official

Good day,

Apologies for the service you've received. We've escalated this to management and they will be in contact with you.

Kind Regards

FinChoice Team

Best regards,

's updateReviewer Update

18 Jan 2018, 10:36

Still waiting for feedback consultants are so unprofessional it's really frustrating calling finchoice

's update18 Jan 2018, 10:36

Reviewer Update

Still waiting for feedback consultants are so unprofessional it's really frustrating calling finchoice

's updateReviewer Update

14 Feb 2018, 15:39

Still waiting for feedback Instated am the one who's calling finchoice everyday I asked for complaines number nd i was advised that they don't have complains department

's update14 Feb 2018, 15:39

Reviewer Update

Still waiting for feedback Instated am the one who's calling finchoice everyday I asked for complaines number nd i was advised that they don't have complains department

Finchoice's replyOfficial

14 Feb 2018, 16:07

Good day,

We have picked this up and escalated it to management - they will be looking into the poor service you have received. We will be contacting you shortly.

Kind Regards

FinChoice Team

Best regards,

Finchoice's reply14 Feb 2018, 16:07

Official

Good day,

We have picked this up and escalated it to management - they will be looking into the poor service you have received. We will be contacting you shortly.

Kind Regards

FinChoice Team

Best regards,

Finchoice's replyOfficial

14 Feb 2018, 16:07

Good day,

We have picked this up and escalated it to management - they will be looking into the poor service you have received. We will be contacting you shortly.

Kind Regards

FinChoice Team

Best regards,

Finchoice's reply14 Feb 2018, 16:07

Official

Good day,

We have picked this up and escalated it to management - they will be looking into the poor service you have received. We will be contacting you shortly.

Kind Regards

FinChoice Team

Best regards,

Finchoice's replyOfficial

14 Feb 2018, 16:08

Good day,

We have picked this up and escalated it to management - they will be looking into the poor service you have received. We will be contacting you shortly.

Kind Regards

FinChoice Team

Best regards,

Finchoice's reply14 Feb 2018, 16:08

Official

Good day,

We have picked this up and escalated it to management - they will be looking into the poor service you have received. We will be contacting you shortly.

Kind Regards

FinChoice Team

Best regards,