IM
Iviwe M

1 reviews | Active since Mar 2022

15 Jan 2026, 16:04

Shocking Incompetence – Harassed Despite Paying

I paid my FinChoice accounts in December 2025, yet my accounts are still listed as in arrears. Despite repeatedly being promised that their records would be updated, nothing has changed. Meanwhile, I am bombarded with daily calls demanding payment for debts I have already settled.

This is utterly unacceptable. FinChoice’s systems are clearly broken, their staff are ***********, and their customer service is completely incapable of resolving even the simplest issue. It is beyond frustrating to pay your money on time only to be treated like a delinquent customer and harassed relentlessly.

I strongly advise anyone considering FinChoice to stay far away. A company that cannot track payments and constantly harasses its paying customers does not deserve your time or money.

0
Replies (3)
Finchoice
Finchoice's reply15 Jan 2026, 16:14
Official
Hi Iviwe M,

Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team

Best regards,

IM
Iviwe M's update15 Jan 2026, 16:16
Reviewer Update
When??? This has been an ongoing issue since 19 December 2025, yet my accounts are in arrears to date. No man. This is sickening!
Finchoice
Finchoice's reply22 Jan 2026, 11:44
Official
Good day Iviwe,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team

Best regards,