EM
Edward M

1 reviews | Active since Feb 2025

17 Feb 2025, 08:36

Shocking communication

I app**** for a loan and was also offered a MobiMoney option. However, I am still waiting for feedback on both applications. When I log in to check the status, I only see one application, which suggests that the other was likely rejected without any notification. Additionally, a DebiCheck was completed for both applications, yet I have not received any feedback regarding either of them. May you please revert back

0
Replies (4)
Finchoice
Finchoice's reply17 Feb 2025, 09:25
Official
Good day Edward,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
EM
Edward M's update18 Feb 2025, 10:10
Reviewer Update
I am still waiting for feedback. I app**** on Saturday and it's more than 24hours. May you please provide feedback as a debicheck was done and next week you will be deducting from my account.
EM
Edward M's update18 Feb 2025, 11:36
Reviewer Update
May you please cancel the debicheck ASAP
Finchoice
Finchoice's reply20 Feb 2025, 08:21
Official
Good day Edward,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team