CD
Carmelita D

1 reviews | Active since May 2020

27 May 2020, 16:05

Settlement letter

I have requested a settlement letter from Finchoice as I would like settle the account. Im not getting any assistance from Finchoice because Im under debt review. I have emailed the specific department at finchoice but still nothing. I have requested a Finchoice agent to contact me but still nothing. How difficulty is it to get a settlement letter. All my other creditors provided me with one but not Finchoice.

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Replies (1)
Finchoice
Finchoice's reply27 May 2020, 17:07
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team