RC
Rosa C

1 reviews | Active since Mar 2019

29 Oct 2021, 08:29

Settlement

Settlement request on loan *** - balance @ R39 601 and settlement @ R39 652-88. Asked for explanation why balance less than settlement and this is the response: "Please be advised the balance has no service fees and the settlement has calculated the service fees. The settlement is not less then the balance." If and when settlement requested at any bank or financial institution, the settlement is less than balance as interest and service fees are taken into consideration. Do you wanna tell me that Finchoice does not charge any interest on loan?

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Replies (1)
Finchoice
Finchoice's reply29 Oct 2021, 09:46
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.

The finchoice team