nO
natasha O'Riley
1 reviews | Active since Feb 2013
28 Jan 2022, 05:57
Settled & debited
Paid the amount on the settlement agreement on time, and still my account was debited. Sent proof of payment via email as well.
Helpful (0)
Replies (7)0
Replies (7)
Finchoice's replyOfficial
28 Jan 2022, 21:43Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's reply28 Jan 2022, 21:43
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
nO
natasha O'Riley's updateReviewer Update
28 Jan 2022, 23:01Resolved thanks
nO
natasha O'Riley's update28 Jan 2022, 23:01
Reviewer Update
Resolved thanks
Finchoice's replyOfficial
31 Jan 2022, 20:54Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us if you require any further assistance.
The finchoice team
Best regards,
Finchoice's reply31 Jan 2022, 20:54
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, Please feel free to contact us if you require any further assistance.
The finchoice team
Best regards,
nO
natasha O'Riley's updateReviewer Update
31 Jan 2022, 20:56Now theres a different problem. The debit order didn't go off there is funds in my account. Nou when i log in it says my account is in arrears. And this will now effect my credit score😡😡😡
nO
natasha O'Riley's update31 Jan 2022, 20:56
Reviewer Update
Now theres a different problem. The debit order didn't go off there is funds in my account. Nou when i log in it says my account is in arrears. And this will now effect my credit score😡😡😡
Finchoice's replyOfficial
31 Jan 2022, 22:06Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,
Finchoice's reply31 Jan 2022, 22:06
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,
nO
natasha O'Riley's updateReviewer Update
04 Feb 2022, 09:53My account has still not been rectified...
It stil shows arrears???
It stil shows arrears???
nO
natasha O'Riley's update04 Feb 2022, 09:53
Reviewer Update
My account has still not been rectified...
It stil shows arrears???
It stil shows arrears???
Finchoice's replyOfficial
04 Feb 2022, 21:06Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
Finchoice's reply04 Feb 2022, 21:06
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,