SM
Sibongile M

1 reviews | Active since Jun 2026

07 Jul 2020, 11:03

Settled account still showing as default on credit profile

I have settled my Finchoice account and have sent them numerous emails to have this updated but they do not respond to emails their call centre doesn't assist as they advised the account is handed over. I need this account taken off my profile as I settled the account.

0
Replies (2)
Finchoice
Finchoice's reply07 Jul 2020, 17:58
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team
Finchoice
Finchoice's reply08 Jul 2020, 15:29
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team