EM
Elcy M
1 reviews | Active since Aug 2020
08 Aug 2020, 22:06
Service
Am so disappointed about the service I received from Finchoice.How many times must I call or wait before i can receive my paid up letter for my mobimoney.I called 3 times today and all your consultants promised to mail my letter but even now am still waiting.You are quick to send an sms to say your matter is resolved even if it is not resolved. Can someone please act aa a matter of urgency as I need that letter as of yesterday. My references are 615514 and 615538.The last call i made i didn't receive any notification
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Finchoice's replyOfficial
10 Aug 2020, 09:50Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply10 Aug 2020, 09:50
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team