Sent to Pilar to post by finchoice

My finchoice account was handed over to strauss attorneys ,u then settled the account with them and I was given a paid up letter,I phoned finchoice and told them I settled the account,I was told to email the paid up letter which I did,but bureau records are not changing,I then phoned again and was transferred by a rude consultant to legal department but nobody answered the phone,everyday story send a paid up letter yet nuthing happens,my finances are stuck because finchoice don't update my records.i will never take a loan here even if I'm strunded.my I'd is ***