RK
Rutendo K
1 reviews | Active since Mar 2018
07 Sept 2026, 08:52
SEND MY REFUND PLEASE
Good morning Finchoice,
I sent a payment to you in error. I am trying to recover my funds (its not that much). I have been sent from pillar to post trying to get my funds back. The funds are literally just enough for a pizza party for your call centre employees. Please do the right thing and send me my money.
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Replies (2)
Finchoice's replyOfficial
07 Sept 2026, 09:15Hello Rutendo,
We're sincerely sorry for the trouble you've been experiencing in recovering your funds. You shouldn't have to work this hard to get back the money that you've mistakenly sent. Please rest assured that we are keen to get this sorted for you. Give us a little time to investigate this and we will notify you via email about the resolution.
Warm regards,
The FinChoice Team
Best regards,
Finchoice's reply07 Sept 2026, 09:15
Official
Hello Rutendo,
We're sincerely sorry for the trouble you've been experiencing in recovering your funds. You shouldn't have to work this hard to get back the money that you've mistakenly sent. Please rest assured that we are keen to get this sorted for you. Give us a little time to investigate this and we will notify you via email about the resolution.
Warm regards,
The FinChoice Team
Best regards,
RK
Rutendo K's updateReviewer Update
07 Sept 2026, 14:18So Craig in customer services is informing me that I need to open another bank account in order to get my funds, is this legal?
RK
Rutendo K's update07 Sept 2026, 14:18
Reviewer Update
So Craig in customer services is informing me that I need to open another bank account in order to get my funds, is this legal?