TM
Thina M
1 reviews | Active since Sept 2024
17 Sept 2025, 02:59
Security failure!!!
Probably the worst company to trust with personal details. How is it possible that someone can WhatsApp me with a so called “verified” account, have my ID number, and offer me things in your name? I raised this with your ***** team and got absolutely nowhere. On top of that, your Facebook page is full of *****ulent activity, yet you’ve completely ignored it! Clearly your security measures are failing if ****mers can so easily impersonate your service. I actually have an account with you, but I no longer believe my data is safe. Delete every single piece of information you hold on me immediately.
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
17 Sept 2025, 09:26
Hi Thina M,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Best regards,
Finchoice's reply17 Sept 2025, 09:26
Official
Hi Thina M,
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Best regards,
Finchoice's replyOfficial
29 Sept 2025, 14:06
Good day Thina,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,
Finchoice's reply29 Sept 2025, 14:06
Official
Good day Thina,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Best regards,