1 reviews | Active since Dec 2017
Second complaint in two months, please fix my balance!! Bogus interest being charged
This is my second time having to write a complaint. Its mindboggling how this company cant get simple things correct. Your consultant (on email) tells me that I am charged interest on a daily basis. After complaining in August everything was fine, I was being charged daily. To my surprise, today I open my account and my total balance has increased by R1556 which is the interest amount. But tomorrow you will charge my R50 and that will be daily until my next debit order goes off. That is why my account balance is not going down.
Please fix this! I check my account every single day. If you cannot get it right I will need to report you. I pay my account every month without fail but you want to ***** me. Its ******* and disgusting.
I cannot wait for this account to be settled. Finchoice was once a good organization but now are *****ing people that are good payers.
Never again.
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
