TL
Thembi L
1 reviews | Active since Aug 2017
22 Jul 2021, 13:50
******** of note
I am beyond discussed with FinChoice
I have paid off my loan but it still shows I am in arrears. I even paid over what I owe and it shows they need to refund me but they still owe them money
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
22 Jul 2021, 17:44Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply22 Jul 2021, 17:44
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
TL
Thembi L's updateReviewer Update
23 Jul 2021, 09:16I missed your phone call. For some reason I always have something new to pay. First it was late payment penalty. I paid that. Now settlement fee??????????????????
How is there a late settlement fee when I paid off what I owed. I am not settling it but paid what was outstanding
Fix this as I want to be rid of you guys
How is there a late settlement fee when I paid off what I owed. I am not settling it but paid what was outstanding
Fix this as I want to be rid of you guys
TL
Thembi L's update23 Jul 2021, 09:16
Reviewer Update
I missed your phone call. For some reason I always have something new to pay. First it was late payment penalty. I paid that. Now settlement fee??????????????????
How is there a late settlement fee when I paid off what I owed. I am not settling it but paid what was outstanding
Fix this as I want to be rid of you guys
How is there a late settlement fee when I paid off what I owed. I am not settling it but paid what was outstanding
Fix this as I want to be rid of you guys
TL
Thembi L's updateReviewer Update
23 Jul 2021, 09:24You guys are so useless, I keep calling and your lines are beyond bad and I can’t even talk to anyone
TL
Thembi L's update23 Jul 2021, 09:24
Reviewer Update
You guys are so useless, I keep calling and your lines are beyond bad and I can’t even talk to anyone
Finchoice's replyOfficial
23 Jul 2021, 14:05Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply23 Jul 2021, 14:05
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team