MF
Merlissa F

1 reviews | Active since Feb 2023

13 Feb 2023, 20:32

****med client

Good Evening Helo Peter, I have the same problem with finchoice I paid the 6month loan and mobi money March 2021 via my bank capitec and still they deduct money on my account saying that I still owe an amount of 623. I paid off this account and they cannot answer me as to why they did not include the amount I my settlement quote. They don't update their app and they keep on calling and not updating ITC. I am dissapointed with the **** service. Please assist.

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Replies (2)
Finchoice
Finchoice's reply14 Feb 2023, 15:36
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply22 Feb 2023, 09:18
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team