GG
Gcinashe G
1 reviews | Active since Aug 2013
23 Aug 2021, 13:04
****med by FinChoice
My mother had a funeral policy with FinChoice. FinChoice paid 20% only and the funeral was last Friday we struggled a lot. They are not giving us the reason and not paying the balance they keep saying they will look at it and come back to us till to date.
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
23 Aug 2021, 19:44Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's reply23 Aug 2021, 19:44
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
GG
Gcinashe G's updateReviewer Update
23 Aug 2021, 20:29You have been saying that till today, I feel you continue to make fool out of myself. You don't have details eg ID number of the policy holder or policy number how are you going to investigate ?
GG
Gcinashe G's update23 Aug 2021, 20:29
Reviewer Update
You have been saying that till today, I feel you continue to make fool out of myself. You don't have details eg ID number of the policy holder or policy number how are you going to investigate ?
Finchoice's replyOfficial
24 Aug 2021, 08:35Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,
Finchoice's reply24 Aug 2021, 08:35
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,
Finchoice's replyOfficial
26 Aug 2021, 15:34Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
Finchoice's reply26 Aug 2021, 15:34
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,