DW
Douw W
1 reviews | Active since Jun 2022
28 Jun 2022, 14:43
**** Company stay away
Stay far far away from this pathetic company they told me i have an outstanding debt and i qualify for a discounted amount if i pay that same day and then in 2-3 business days they would send me a paid up letter so they sent me a sms with the amount and banking details and i paid the full amount on 30 May 2022 im still waiting for the paid up letter and i tried contacting them and now they tell me my account was handed over to another credit company absolutely pathetic
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Replies (3)
Finchoice's replyOfficial
28 Jun 2022, 18:46Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply28 Jun 2022, 18:46
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
DW
Douw W's updateReviewer Update
29 Jun 2022, 16:29No finchoice told me if i pay the amount they are going to sms me then finchoice wil send me a paid up letter in 2-3 business days so where is my paid up letter????
DW
Douw W's update29 Jun 2022, 16:29
Reviewer Update
No finchoice told me if i pay the amount they are going to sms me then finchoice wil send me a paid up letter in 2-3 business days so where is my paid up letter????
Finchoice's replyOfficial
30 Jun 2022, 09:33Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply30 Jun 2022, 09:33
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team