GF
Giovanni F
1 reviews | Active since Mar 2009
29 Jul 2021, 13:12
Same issue again !!!!
This is a follow up to my review I posted on 01 Jul 2021, 17:30.You advised that the outcome was resolved ,but clearly no action has been taken from your side..When I check my credit profile today, it still reflects that you did not update the records (shows last updated 2019) and dont put the blame on the credit bureau!!!! I had a couple of instances where the credit provider was able to update the records withina few days,so what is your issue then?I need my account closed and removed from the various credit bureaus......
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Replies (3)
Finchoice's replyOfficial
29 Jul 2021, 16:44Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply29 Jul 2021, 16:44
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
GF
Giovanni F's updateReviewer Update
18 Aug 2021, 08:41You investigated for 3 weeks and you still did not resolve my query??? On my credit profile ,the account still reflects !!!! Why can other credit provider be able to update the status in a matter of couple of days but it is taking you nearly a month?
GF
Giovanni F's update18 Aug 2021, 08:41
Reviewer Update
You investigated for 3 weeks and you still did not resolve my query??? On my credit profile ,the account still reflects !!!! Why can other credit provider be able to update the status in a matter of couple of days but it is taking you nearly a month?
Finchoice's replyOfficial
19 Aug 2021, 14:15Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply19 Aug 2021, 14:15
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team