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CL
Charles L

1 reviews | Active since Jan 2025

25 Aug 2026, 08:21

Rude untrained staff

What a terrible company, you need better software or train your staff better, disrespectful when you phone every month then same date, asking for payment when you have been paid every month without ever missing out on a payment, are you just plain ******** or do you just not have the skill set or people do do what they are supposed to do, rude people you are

0
Replies (3)
Finchoice
Finchoice's reply25 Aug 2026, 08:45
Official
Hello Charles, We're truly sorry to hear about the experiences you've been having. It's certainly not the level of service we aim to provide. Your feelings of frustration are justified and we sincerely apologise for any inconveniences caused. Please allow us some time to investigate this for you. We will reach out via email with updates on resolution. Warm regards, The FinChoice Team
CL
Charles L's update25 Aug 2026, 08:50
Reviewer Update
Please do, because your kinda busy making yourself look like untrained and clueless, and your staff is ******** and plain disrespectful and rude
Finchoice
Finchoice's reply31 Aug 2026, 15:26
Official
Good day Charles,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team