rude customer care staff - double deduction

I have been communicating with the call centre staff from before the 4/03/2024. All i have been sent around to every department with no assistance . i have even communicated via email with no assistance . The supervisors are either on lunch or in a meeting and they do not call back . I feel that there is a lack of interest in assisting customers and no accountability from anyone at Finchoice. I have been communicating with your staff since 01/03/2024 . i have had enough of your nonchalant staff .