DC
Deborah C
1 reviews | Active since Jul 2024
09 Oct 2024, 09:44
Rude call center agent
Today I received a call from a very unprofessional call center agent, I am still in shock at the manner in which clients/customers are being spoken to.. The lady went as far as screaming at me. I really do regret taking out a loan with finchoice, I have never delt with the level of unprofessionalism. Finchoice is not worth any ratings star!!!
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
09 Oct 2024, 09:48
Good day Deborah,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply09 Oct 2024, 09:48
Official
Good day Deborah,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
11 Oct 2024, 10:22
Good day Deborah,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply11 Oct 2024, 10:22
Official
Good day Deborah,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team