Rude, Arrogant Agents who offer no assistance

Absolutely disgusting service!! Do not recommend them at all. Their agents speak down to you as if you are illiterate. They expect you to know what is on their systems and then cut the call when they feel as if they no longer want to assist. I have called twice, the first call was spent with 10 minutes of the agent asking me more than 20 questions, which she insisted were all security questions. I informed her the call would cut and I had still not been assisted 10 minutes later and she giggled and responded with don't worry about your airtime. The call cuts and no one calls back. Shocker, right? So I called back as I wanted to resolve my issue and guess what, fewer security questions, with so much attitude I was on the verge of hanging up. As a paying client to be treated like dirt is unacceptable and to make matters worse there is nothing to say that my account is in good standing, just a highly rude, arrogant agent who should not be allowed to deal with clients insisting that her system is correct and I should know this—worst experience in my life. Rather use Dola Money or Unifi. The agents and customer experience are miles ahead of this joke of a company.